General Information


Cancellation Policy

To cancel your stay there is a $25 non-refundable cancellation fee. You must notify of cancellation at least 72 hours in advance. If your cancellation is fewer than 72 hours, we retain the full amount. If we re-book the room we will credit your card the days it was rebooked minus the $25 cancellation fee.

Pets

$25.00 additional each day for pets, or $100 additional each day for unregistered pets found on the premises.

Smoke Free Rooms

Smoking is limited to the front and rear gardens. Guests smoking in rooms will be charged a minimum of $500 for cleaning and repair. The actual charge will include all actual costs plus any lost income.

Guest Liability Policy

Asante Sana is not liable for any injuries nor losses to guests, and / or their visitors regardless of the circumstances surrounding the loss or injury whatsoever on the premises. Guests are advised to look after their valuables.

Parking

We have very limited off-street parking, first come first served.